Channel Software provides a powerful, cloud-based B2B eCommerce management portal to run your eCommerce business. Whether you are a distributor or manufacturer, you can streamline your eCommerce operations with CSX eCommerce. Easily manage your product catalog, customer accounts, assets, and performance analytics from one user-friendly hub.
CSX eCommerce simplifies catalog management for distributors and manufacturers. Seamlessly integrate back-office systems to automate tasks, minimize errors, and enhance efficiency. Our console empowers you to easily oversee product catalogs, pricing (including price breaks), variants, attributes, UOM, catalog restrictions, and more across multiple sites.
ERP eCommerce integration allows:
Empower your customers with our CSX eCommerce platform for easy self-service. Manage accounts, orders, and shipments effortlessly, while cutting operational costs. Save time on routine tasks and boost customer efficiency. Customer account features include:
Give new customers with personalized pricing, terms, and order insights.
CSX eCommerce admins can assign user-specific roles including:
Leverage the CSX management console to grant your sales representatives access to their individual customer accounts. This empowers your reps with deeper insights, fostering a more personalized and enriching client experience.
Customers can effortlessly manage their contact information, billing and shipping addresses, and user permissions, ensuring a seamless and personalized experience.
Simplify the process for your customers to sign up for classes, demos, and more by showcasing them on your company calendar. Perfect for certification courses, product demos, and other valuable events.
To enhance security, make it mandatory for new account registrations to reset their password during the initial login. This way, customers can independently manage, change, and recover their passwords, with the option for your team to assist when needed.
Consolidate your catalog management with Channel Software's CSX platform. Benefit from our efficient resource center and asset management features, optimizing your team's time through organized storage, quick retrieval, and seamless sharing of product files.
CSX offers a centralized hub for eCommerce-related assets, simplifying storage and updates across your entire product catalog.
Modern and user-friendly, this feature allows easy presentation of documents and assets to customers. Streamline access to manufacturer's documents, videos, returns info, and company resources. Grant user access to view or use specific documents.
Add image overlays to your product images without changing your original image. Call out discounts, deals, and best selling products unique to your webstore while maintaining the integrity of your product images.
CSX eCommerce analytics tools offer comprehensive customer interaction data for your B2B eCommerce site. This encompasses product sales, promotions, and visitor activity, essential for businesses of any scale. Leverage the built-in dashboards to effortlessly monitor store, product, and audience performance. Gain valuable insights and understanding into your visitors and customers for more effective business planning.
Built-in Audience analytics dashboards deliver reports that track website traffic details, session information, and site speed data to better understand your website visitors and customers.
Specialized dashboards track your eCommerce revenue, conversion rate, average order value, quantities, and unique purchases, to identify which products are performing well and which ones need attention.