As a B2B distributor or manufacturer, the need for an eCommerce platform is critical – especially post-pandemic. If you’re researching a B2B eCommerce platform with advanced features that handle complex B2B business transactions, both CSX eCommerce from Channel Software and BigCommerce B2B Edition are leading choices in the marketplace.
Ultimately, you’ll want to know the similarities and differences between each software and how they compare in their features and benefits. Additionally, which is the best fit for your company and why would you choose one over the other? Below you can read our detailed comparison of BigCommerce B2B Edition vs. CSX eCommerce to help you make an informed decision.
B2B eCommerce is typically more complex than B2C eCommerce because B2B buyers have very specific requirements for placing and receiving orders to best match their business and customer needs. For example, buyers may have narrow or specific restrictions governing the types of purchases they can make depending on role, location, and product types. Also, B2B eCommerce usually involves deeper research and a more pragmatic buying process.
B2B eCommerce brings with it a unique set of complexities - from regulations and tax requirements to custom pricing and security considerations. It’s important to be aware that there are many factors that may be unique or specific to each company. Here are some examples:
Understanding the specific needs of clients means making their online shopping experience fast, simple, and well-suited to the unique requirements of B2B buyers. CSX eCommerce and BigCommerce B2B Edition are two platforms offering powerful eCommerce features for businesses.
Understanding the differences between each will help you make an informed decision for your company. Read our comparison of BigCommerce B2B Edition and CSX eCommerce below to see which B2B eCommerce software platform works best for your business.
About CSX eCommerce
Since 2001, Channel Software has offered a comprehensive, purpose-built B2B eCommerce platform to simplify and empower eCommerce for distributors, wholesalers, and manufacturing companies. The CSX eCommerce software-as-a-service (SaaS) platform includes:
About BigCommerce B2B Edition
BigCommerce B2B edition is a version of the BigCommerce eCommerce platform that is designed for B2B businesses. It offers tools and features designed to meet the needs of B2B companies, including the ability to set up customized pricing and payment terms for different customers, manage multiple users and permissions, and automate and streamline the ordering process.
BigCommerce B2B Edition offers:
Your eCommerce website is a critical component of a B2B distributor, wholesaler, or manufacturer. When implemented and integrated into your business processes it should save time and resources, improve productivity, increase brand awareness, improve growth and scalability, deliver a positive user experience, and provide greater opportunities for sales growth.
Your eCommerce website is a critical component of a B2B distributor, wholesaler or manufacturer’s sales and marketing efforts.
When implemented and integrated correctly, your website should save time and resources, improve productivity, increase brand awareness, improve growth and scalability, deliver a positive user experience, and provide greater opportunities for sales growth. Think of it as a valuable member of your sales and marketing team.
Below are some of the most notable advantages that CSX eCommerce customers have shared with us. If you have specific needs or questions, reach out to a Channel Software eCommerce expert today.
The CSX eCommerce platform is specifically built to streamline complex B2B eCommerce requirements and processes, from product catalog creation through order processing. The CSX eCommerce technology stack is built upon 20+ years of continuous evolution working closely with distribution and manufacturing customers. B2B shopping expertise includes:
Reduce the confusion and expenses of overseeing multiple technology vendors and needing to hire in-house technical expertise to support your B2B eCommerce website. With Channel Software you can simplify your eCommerce sales channel by combining these tools in one solution:
We don’t use third parties or offshore resources for support. With Channel Software, you get personal attention from our technical support team which is 100% Channel Software employees. Our team is based in the United States and offers nationwide assistance when you need it most.
Platforms like Adobe Commerce (Magento), Shopify, BigCommerce, and WooCommerce require third-party apps to meet the complex requirements of B2B eCommerce. In addition, you'll have to identify resources that have adequate B2B eCommerce experience to integrate and update these software apps. This gets complicated, expensive, and requires ongoing technical maintenance. With the CSX eCommerce platform, the core functionality is built inside, ready to deploy.
When an order requires additional approvals, CSX eCommerce allows a buyer to submit the approval to one or more people. The approving party can then approve and submit the order or edit the order and send it back to the original purchaser for updates. This saves valuable time and headaches.
"We wanted to match the big guys, and we’ve achieved that with this platform. We got more than we expected."
"We were surprised at how quickly the site took off! We’ve hit a higher dollar volume than we expected at this point."
"We don’t need a big team to run this eCommerce platform because it’s so easy that the website just does it for us."